Terms of Service for Motion Picture Hardware

Introduction

Welcome to Motion Picture Hardware. These Terms of Service ("Terms", "ToS") govern your use of our website located at Motion Picture Hardware ("Service") operated by Motion Picture Hardware ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

Sales and Payment

All sales made through the Service are final. By completing a purchase, you agree to pay the stated price for the product, as well as any applicable taxes and fees. Payment must be received in full before any products will be dispatched.

Shipping Policy

We offer FREE worldwide shipping for the Heavy Duty Gimbal L bracket. Delivery times may vary depending on the shipping provider, destination, and any customs processing. We are not responsible for any delays in shipping once the product has left our facility.

Cancellation

Due to the nature of our products, we do not accept cancellations once an order has been placed. Please make sure to review your order carefully before confirming your purchase.

Returns and Refunds

All sales are final. We do not offer returns or refunds except in the case of defective or damaged products. If you receive a defective or damaged product, please contact us within 48 hours of receiving the product to initiate a claim.

To be eligible for a return in the case of defective or damaged products, you must provide photographic evidence of the defect or damage. If your return is accepted, we will provide instructions on how to return the product to us. You will be responsible for the cost of returning the product.

Upon receipt and inspection of the returned product, we will notify you whether the refund has been approved. If approved, you will automatically be refunded on your original payment method within a certain amount of days.

Intellectual Property

All content published and made available on our Service is the property of Motion Picture Hardware and the Service's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Service.

Amendments to Terms

We reserve the right to amend these Terms at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about our terms. Your continued use of the Service after any amendments to the Terms will be deemed as acceptance of our updated terms.

Contact Us

For any questions or concerns regarding your purchase, the Terms, or any other issues related to our Service, please contact us at [support at motion picture hardware  dot com]..

Last Updated: [September 9 2024]